If you are not satisfied with your purchase products, you may return the items in the new condition that they were received by you in their original packaging within 48 hours of receiving the items. Refunds will be issued in the same method of payment as the original payment. You must notify the return issue within 24 hours over Facebook messenger/email / SMS / call with reason. We will contact you to return the parcel after confirmation by you.
Damage & Defect Claim:
If the item is received damaged or defective upon delivery, the customer must contact us within 24 hours of receiving the item to report damage and to receive a return authorization. The item may have to be received back in the warehouse to be inspected before any replacement will be issued. If the customer doesn’t want a replacement and wishes to return the item, our standard return policy will apply.
Customers may cancel or change the order in part or in full for a refund within 24 hours as long as the order has not shipped. Please note, some orders are processed and shipped in less than 12 hours, so please contact us as soon as possible. Once the order is shipped, we cannot cancel or change your order. If the order is shipped and you must still cancel, our standard return policy will apply and the customer is responsible for delivery charges both ways (sending and receiving). There are no exceptions. Also If the delivery of items is refused, our standard return policy will apply.